Effective Date: 30-9-2025
The Kirana Point – Delivery Partner App (“App”) is owned and operated by World Creator Ventures (“Company”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, and protect the personal information of delivery partners who use our app.
By using this app, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use the Delivery Partner App, we may collect the following information:
- Personal Information: Name, mobile number, email address, profile photo, government ID proof (if required for verification).
- Device Information: Device model, operating system, app version, and unique device identifiers.
- Location Data: Real-time location is collected while the app is running to assign deliveries and track order completion.
- Usage Data: Information about how you use the app, including order history and delivery performance.
2. How We Use Your Information
We use your information to:
- Verify and authenticate delivery partners.
- Assign and manage delivery orders.
- Provide navigation and order details.
- Communicate important updates and notifications.
- Track delivery status and calculate earnings.
- Ensure safety, fraud prevention, and compliance with company policies.
3. Sharing of Information
We do not sell your personal information. However, we may share information with:
- Customers: To show delivery status (such as your name, contact number, and live location during delivery).
- Service Providers: For payment processing, cloud storage, or app analytics.
- Legal Authorities: If required by law, regulation, or legal process.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information as long as you are an active delivery partner. If you stop working with us, we may retain certain records as required by law and for legitimate business purposes.
6. Your Rights
As a delivery partner, you may:
- Access or update your personal information by contacting us.
- Request deletion of your account and personal data (subject to legal requirements).
7. Third-Party Services
The app may use third-party services such as Google Maps for navigation and payment gateways for earnings. These services have their own privacy policies, and we encourage you to review them.
8. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted in the app, and your continued use of the app after changes indicates your acceptance.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
World Creator Ventures
Email: support@worldcreatorventures.com
Phone: +917050009899