Last updated: 8 January 2026
The Kirana Point (“we”, “our”, “us”) operates the The Kirana Point mobile application (the “App”). This Privacy Policy explains how we collect, use, and protect your information when you use our App.
Information We Collect
We collect the following information to provide our services:
- Mobile number – for OTP-based login and account verification
- Name – to personalize your account (if provided)
- Delivery address – to deliver grocery orders
- Order details – products ordered, order history, and order status
How We Use Your Information
We use your information to:
- Verify your identity using OTP
- Process and deliver your grocery orders
- Communicate order updates and support messages
- Improve app functionality and customer experience
Payments
The App supports Cash on Delivery (COD) only. We do not collect or store any online payment or card information.
Data Sharing
We do not sell or share your personal data with third parties, except as required to complete order delivery (e.g., sharing address details with delivery partners).
Data Security
We use reasonable security measures to protect your data. Information is transmitted over secure channels where applicable.
Data Retention
We retain user data only for as long as necessary to fulfill orders and comply with legal requirements.
Your Rights
You may request:
- Access to your data
- Correction of inaccurate data
- Deletion of your account and personal data
To request deletion, contact us at the email below.
Children’s Privacy
The App is intended for users 18 years and above. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted in the App or on this page.
Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: support@worldcreatorventures.com
- Phone: +91 70500 09899