Effective Date: August 3, 2026
KP Delivery Partner (“we,” “our,” or “us”) is committed to protecting the privacy of our delivery partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the KP Delivery Partner mobile application (“App”).
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Personal Information
When you register or use the App, we may collect:
- Full name
- Mobile phone number
- Email address (if provided)
- Profile photograph (optional)
- Vehicle information (if applicable)
- Government-issued identification or verification documents (where required)
- Bank account or payment information for payouts
Location Information
The App collects your location to:
- Assign nearby delivery orders.
- Navigate to pickup and delivery locations.
- Track active deliveries.
- Verify delivery completion.
- Improve delivery efficiency and customer experience.
Location may be collected:
- While the App is in use.
- In the background during active delivery assignments, where permitted by your device settings and applicable law.
Device Information
We may collect:
- Device model
- Operating system
- App version
- Device identifiers
- IP address
- Crash logs
- Diagnostic information
Usage Information
We may collect:
- Login activity
- Order acceptance and completion history
- Delivery performance metrics
- App interaction data
- Support requests
2. How We Use Your Information
We use your information to:
- Create and manage your delivery partner account.
- Assign delivery requests.
- Provide navigation and delivery tracking.
- Verify completed deliveries.
- Process earnings and payouts.
- Contact you regarding deliveries.
- Provide customer support.
- Improve our services.
- Detect fraud and unauthorized activity.
- Comply with legal obligations.
3. Location Permissions
Location access is essential for the functioning of the App.
We use your location to:
- Match you with nearby delivery requests.
- Display navigation routes.
- Share real-time delivery progress with customers.
- Verify pickup and drop-off locations.
- Improve logistics and operational efficiency.
You may disable location permissions from your device settings; however, doing so may prevent the App from functioning correctly.
4. Camera and Storage Permissions
The App may request access to:
Camera
Used for:
- Capturing proof of delivery.
- Uploading verification documents.
- Updating your profile photo.
Photos and Storage
Used for:
- Uploading delivery images.
- Uploading verification documents.
- Accessing selected images for support purposes.
5. Notifications
The App may send notifications regarding:
- New delivery requests.
- Order updates.
- Earnings.
- Account verification.
- Service announcements.
6. Sharing of Information
We may share your information with:
- Customers receiving deliveries (limited delivery-related information).
- Merchants or stores fulfilling orders.
- Payment service providers.
- Cloud hosting providers.
- Analytics providers.
- Government authorities when legally required.
We do not sell your personal information to third parties.
7. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Secure communication using encryption where applicable.
- Authentication and authorization controls.
- Restricted access to sensitive data.
- Regular security monitoring.
Although we strive to protect your information, no method of electronic storage or internet transmission is completely secure.
8. Data Retention
We retain your information only for as long as necessary to:
- Provide our services.
- Process payments.
- Resolve disputes.
- Meet legal and regulatory requirements.
- Prevent fraud.
When no longer required, your information will be securely deleted or anonymized where appropriate.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your account and personal data.
- Request restriction of processing.
- Withdraw consent where applicable.
- Request a copy of your personal data.
Some information may be retained where required by law.
10. Children’s Privacy
The App is intended for individuals who are at least 18 years old or the legal age required to work as a delivery partner in their jurisdiction.
We do not knowingly collect information from children.
11. Third-Party Services
The App may use trusted third-party services for functionality such as:
- Maps and navigation.
- Push notifications.
- Cloud storage.
- Analytics.
- Payment processing.
These providers may process information according to their own privacy policies.
12. Account Deletion
You may request deletion of your delivery partner account by contacting our support team.
Certain information may be retained if required for:
- Legal compliance.
- Tax obligations.
- Fraud prevention.
- Payment records.
- Dispute resolution.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will become effective when the updated Privacy Policy is published within the App or on our official website.
Your continued use of the App after any changes constitutes your acceptance of the revised Privacy Policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
KP Delivery Partner
Email: support@worldcreatorventures.com
Address:
WARD NO-12, MOHANIA ROAD
NEAR MUNDESHWA CINEMA HALL
Bhabua, Kaimur (Bhabua)
Bihar 821101
India