Effective Date: January 1, 2024
Last Updated: September 8, 2025
Welcome to The Kirana Point, an app owned and operated by World Creator Ventures (“we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application and related services.
1. Information We Collect
When you use The Kirana Point, we may collect the following types of information:
- Personal Information: Name, mobile number, email address, delivery address, and payment details.
- Usage Data: App activity, device type, operating system, IP address, and app preferences.
- Location Data: For accurate delivery, we may collect your real-time location (with your permission).
- Transaction Data: Order details, payment confirmations, and purchase history.
2. How We Use Your Information
We use the collected information to:
- Process and deliver your grocery orders within 10 minutes.
- Improve app performance, services, and customer support.
- Send order updates, notifications, and promotional offers.
- Prevent fraud, unauthorized transactions, and ensure secure payments.
- Comply with legal obligations.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share information with:
- Delivery Partners: To fulfill your orders quickly.
- Payment Gateways: To process secure transactions.
- Service Providers: For analytics, cloud storage, and customer support.
- Legal Authorities: If required by law or to protect our rights.
4. Data Security
We use industry-standard encryption, secure servers, and authentication methods to protect your data. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access and update your personal information.
- Request deletion of your account and associated data.
- Opt out of promotional communications.
- Withdraw location access at any time from your device settings.
6. Cookies & Tracking
We may use cookies and similar technologies to enhance user experience, analyze trends, and personalize services. You can manage cookie settings through your browser.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18 years. We do not knowingly collect personal information from children.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app, and continued use of our services will signify your acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
World Creator Ventures
Email: support@worldcreatorventures.com